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Educational Toys, Learning Materials & Classroom Furniture for
Schools, Preschools, Homeschools & Childcare

Terms & Conditions

Delivery & Shipping

Order will normally be dispatched to the street address provided by you within 7-10 days if the items are in our stock. A delay of up to 6 weeks may be expected if items are awaiting arrival from overseas manufactures.

Where possible items from your order will be combined into one package for shipping; however, please note that sometimes multiple items from your order may be charged and shipped separately depending on their size and availability at time of order.

We have an arrangement with several reputable courier companies that offer very competitive rates and handle most major city deliveries within 24-48 hours. With most orders, the items included in the shipment and the cost of shipping to your nominated street address will be charged to your invoice at time of dispatch. The shipping cost will be based on the weight, size and destination postcode of the package. Our products do not have a build in additional cost for shipping like most online shopping, you only pay the courier handling charge that is calculated for the items in your order when they are ready to dispatch.

As a Guide, small items that fit in an A4 courier satchel can be delivered to most urban postcodes for $10-$12; Items that are up to 5kg in weight and fit in a larger courier satchel can be delivered to most urban postcodes for $13-$16.

Other packages:

The average cost of one parcel with a size up to 40cm x 40cm x 40cm and up to 5kg to:

Brisbane $13
Sydney $14
Melbourne $18
Canberra $18
Hobart $20
Adelaide $22
Perth $30
Darwin $35

New Zealand $30-40 (we will confirm for you by email)

All other destinations are charged as per Australia post or courier company rates whichever is the better rate at the time of shipping. Some rural and remote areas attract an additional courier charge.

All deliveries will be marked for the courier driver with "AUTHORITY TO LEAVE IN A SAFE LOCATION" if the addressee is not in attendance to receive and sign for the consignment. If you feel that this will not be suitable in your circumstances or if you wish to insure your consignment then please let us know when placing the order as additional delivery fees will apply. Once a consignment is marked with a Status as “DELIVERED” by the courier service, it will be deemed as a completed and delivered transaction by A2Z Montessori and A2Z Montessori cannot be held responsible if the consignment becomes missing after that time.

Returns & Refunds

At A2Z Montessori we are dedicated to providing you with the highest level of customer service and top quality merchandise . If however you are dissatisfied with your purchase, please feel free to return it within the following guidelines.

Items are refundable or can be exchanged within 14 days of the item's shipped date. Other arrangements prior to delivery can also be made to ensure your full satisfaction. This does not include any shipping charges to and from the delivery address.

All products must be returned in their original resalable condition and packaging. If your item was damaged or incomplete when received ,please notify us immediately by Email quoting your Order Number, invoice number and reason for the return of the item.

We will arrange for the return and freight cost of damaged or unsatisfactory items and arrange replacements where applicable.

Warehouse/Showroom Outlet & Returns: 7/41 Gateway Drive, Noosaville QLD 4566, Australia (by arrangement)

Postal address for correspondence: A2Z Montessori Australia PO Box 375, Tewantin QLD 4565.

Queries & Suggestions

Should you have any queries about our products or suggestions about how we could improve our product range or customer service please don't hesitate to contact us and let us know.

Kind Regards,

Hani


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